Terms & Conditions
Welcome to Maa Laxmi Medical Hall. These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing this website, purchasing products, or using our services, you agree to be bound by these terms. If you do not agree with any part of these Terms & Conditions, you must discontinue use immediately.
1. General Information
Maa Laxmi Medical Hall operates as a trusted medical store and pharmacy providing genuine medicines, healthcare products, and wellness essentials. All information provided on this website is intended for general informational purposes only and should not replace medical consultation with a licensed doctor.
2. Eligibility
By using our website or purchasing from Maa Laxmi Medical Hall, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.
3. Products & Services
- We provide both prescription and non-prescription medicines as well as personal care and wellness products.
- Certain medicines are available only against a valid prescription as required by law.
- We guarantee that all products are authentic and sourced from authorized distributors.
4. Orders & Payments
- By placing an order, you agree to provide accurate and complete information.
- Payments must be made using approved payment methods only.
- Prices, discounts, and availability of products are subject to change without notice.
- Maa Laxmi Medical Hall reserves the right to cancel any order if fraudulent or incorrect information is detected.
5. Prescription Medicines
- If your order includes prescription-only medicines, you must upload or provide a valid prescription issued by a registered medical practitioner.
- Misuse of prescription information or submission of fake prescriptions is strictly prohibited and may result in legal action.
6. Delivery & Shipping
- We aim to deliver medicines promptly; however, delivery times may vary depending on location, stock availability, and external conditions.
- Delays due to natural disasters, strikes, or courier disruptions are beyond our control.
- Once delivered, products cannot be returned unless defective or wrongly supplied.
7. Returns & Refunds
- Medicines once sold are non-returnable as per government regulations, unless they are expired, damaged, or incorrect.
- Refunds will be processed only in eligible cases within a reasonable timeframe.
8. Limitation of Liability
Maa Laxmi Medical Hall shall not be held liable for:
- Side effects or allergic reactions caused by medicines.
- Incorrect use or self-medication without consulting a doctor.
- Any indirect, incidental, or consequential damages arising from the use of our website or services.
9. Intellectual Property
All logos, trademarks, content, images, and data on this website belong to Maa Laxmi Medical Hall. Unauthorized reproduction, copying, or redistribution is strictly prohibited.
10. Privacy & Data Protection
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.
11. Changes to Terms & Conditions
Maa Laxmi Medical Hall reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of our services implies acceptance of any updated terms.
12. Governing Law
These Terms & Conditions shall be governed by the laws of India, and any disputes shall be subject to the jurisdiction of local courts where Maa Laxmi Medical Hall operates.